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Setting up a branded forum & community
So you’ve decided to take the plunge and are ready to build your own branded forum community and foster a deeper degree of communication with your customers and prospects on your own website. Launching a branded forum opens up a … Continue reading
Feb 27th, 2009 | Filed under Analytics & Research, Online Marketing, Quick Usability Tips, Social Media -
When personalization is done wrong the result’s far outweigh the benefits
If you’ve read this blog before you know just how big of a believer I am in personalization and tailoring content to match the user especially when it comes to email marketing. However as it’s become easier and easier to … Continue reading
Feb 9th, 2009 | Filed under Email Marketing, The Customer Experience

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