Zappos has made one of the biggest web businesses because of their customer support and commitment to insuring the product is right. Whether a call takes a minute or an hour their agent is looked at the same; returns are … Continue reading →

It’s not easy writing this blog week after week, coming up with relevant & informative content and finding the time to actually write. Of course this isn’t just true for my blog and if you write your own be it … Continue reading →