Archives

  • Social Media Strategies: You can’t afford to turn the computer off Friday at 5

    I think it’s safe to say we all enjoy getting away from the office at least sometimes but for many companies, social stops when the clock strikes 5 (or maybe 6). While there’s a lot of logic behind this in … Continue reading

    Dec 23rd, 2009 | Filed under Social Media
  • Social Media Strategies: Who should respond? Customer service or marketing

    We’ve all read the case studies about Comcast, Dell, Jetblue and a handful of other companies who have changed their business (or at least changed what the media said about their business) by engaging in social. But while it’s exciting … Continue reading

    Dec 21st, 2009 | Filed under Social Media
Archive for December, 2009