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Thoughts, ideas and real-world examples on internet & social marketing as it relates to the customer experience. Written by an avid user, shopper and online marketing professional.
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  • It’s time for Personalization 2.0

    Friday, January 16th, 2009 at 12:53 | No comments
    Categories: Analytics & Research, E-Commerce, The Customer Experience
    Tags:
  • Optimizing for increased profits in tough economic times

    Monday, January 12th, 2009 at 14:01 | No comments
    Categories: Analytics & Research, E-Commerce, The Customer Experience
    Tags:
  • And the winner is the customer… 2008 Holiday Recap

    Monday, January 5th, 2009 at 22:10 | No comments
    Categories: E-Commerce
    Tags:
  • It’s not over till it’s over… 6 tips to capture the loads of customers still shopping!

    Tuesday, December 16th, 2008 at 13:33 | No comments
    Categories: E-Commerce
    Tags:
  • Don’t let the details escape you during the busy holiday season

    Saturday, December 13th, 2008 at 15:00 | No comments
    Categories: Analytics & Research, E-Commerce, The Customer Experience
    Tags:
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