It’s not all about social media: Advertising: the forgotten, but necessary, campaign partner.

With the buzz out there, it’s easy to see why brand owners, marketers and of course the hotly contested social media experts, are extremely amped up about social, social, social but just because social is right in front of us doesn’t make it the only game in town. In fact, if you take a social only approach chances are you’re handicapping your campaign from the start.

Social media, while powerful, authentic and important only works if people see what you’re doing and that’s where advertising comes in as a symbiotic partner

The problem we see today is that people expect everything to just go viral. We’ve all be asked [told?] to make a viral video; to make a product get “out there” with sharing alone. The reality is that very few products even have a chance to “go viral”. For every blendtec or old spice is a thousand more brands with a good product that simply isn’t what people want to share around the web. That’s why on any given day the top 50 YouTube videos include one product related videos. Yup, one.

Advertising is the dependable version of viral

Instead of asking “how do I make this ‘go viral’”, which is something you can’t control or guarantee, you need to ask yourself: “how do I take something that is credible, authentic and trustworthy and make it get exposed”. This is why advertising becomes remains so important in an era of social media – advertising is your guaranteed source of visibility that insures success whether or not a viral pickup takes place.

Social Media changes how you advertise

Google AdWords, Targeted Banners, Lead Generation Campaigns, Facebook Ads. Advertising has been used to sell your brand’s value under your voice, with your credibility attached. Social integrates into this chain to make your ads authentic and stand out [at least until everyone gets on board].

Rather than saying “50% off on the Amazing Widget” say “50% off on the 5-star rated Widget” with quotes from reviews visible around the ad unit. Rather than a stock photo of actors enjoying their new RV pull in a video from your Facebook campaign of a real family talking about their experience with a link to read more stories. Bring the same transparency you have on your reviews, Facebook page, user community and other social features right out and into your advertising – the more real time and authentic, the better.

Product packaging is another great place to bring social to life and get in front of the customer. Think about two boxes with nearly the same product, one has a summary rating, an expert rating and a QR / RFID / short url link to read more reviews while the other doesn’t even have a mobile friendly site. Even at a higher price the brand willing to put it all out there is worth a closer look. Mobile has become far too prevalent to think you can hide or out impulse research, so instead beat the customer too it.

Don’t assume that simply because you have UGC on your website or social channels people are going to find it. You need to tell them it’s there.

Sharing a Screen Changes Everything… The ‘Social’ iPad

In over a decade working on the web I don’t recall a single time where I used what was on my screen to influence a sale or even to really show to a friend. Sure we forward on messages for someone to see later but the actual idea of calling people over to see what you see just isn’t practical for a quick glance or ‘cool’ message.

The iPad changed that for me in less than a day. An interesting email caught my eye and I shared it with a marketing co-worker. She looked at the creative but was pulled in by the product, handed back my iPad and went online to make a purchase.

This is revolutionary.

While the iPad has been widely talked about for its ease of use, it’s quick access to the web, apps and other interface and usability features, the real game changer that I see it bringing is in sharing content. Let’s face it, few people take the time to zoom their iPhone in to a page to hand off or unplug a laptop to pass across the room. Where the personal computer is, well, personal the iPad is an open screen. This makes it ideal for collaboration – simple items are quickly passed along and whether that’s to show a new game, results from a project, or an email with an interesting product, it works.

If the experts are right and the iPad brings in a world of tablet computing (I for one see it happening) we can expect to see the term ‘social’ take on a whole new meaning as people share content in ways we may not have considered before. For web marketers this represents a whole new school of thought, design and even offers as we move to a world where what one person gets, others will often be shown. And how do you measure that?

The world is viewing your site from their mobile phones so why aren’t you supporting it?

In a few years I suspect we’ll be able to buy products and do lengthy research at just about any website but today mobile just isn’t there. In fact in this world of limited budgets and long priority lists it’s easy to completely ignore mobile friendly sites and write them off as something for another day. But the mobile revolution is here and while it can be ignored, doing so is only shooting yourself in the foot. But let’s not put the cart before the horse, there’s plenty you can do to insure you have a good mobile experience without creating an entire website.

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“Super smartphones” have come — it’s time to give up the timeshare marketing strategy.

Admittedly I’m a bit late to the game having just moved from a Samsung Blackjack to the iphone but then again, with over 1.75 million iphones sold in Q4 of last year, there are a lot of people who are late to the game and a lot more coming along. In any event there’s no doubt that the iphone revolution and really the smartphone revolution is here, heck you could even say it’s already behind us. There’s more than 14 million iphones on the market and tens of millions of other super smartphones out there (super smartphones being new age phones that combine email and other smartphone features with advanced web browsing, multimedia and other computer like features), yet so many businesses seem to continue marching on like consumers aren’t able to access a world of data right in front of them. It’s time for that to stop.

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Is your website Mobile Friendly? It should be.

Unless you’ve been living under a rock you know the new iPhone hit stores last Friday but what you may not know is that trying to find a place to buy the phone using another mobile device is downright painful – neither apple nor at&t automatically supports store lookups on the [lite] mobile web. Unfortunately Apple and at&t are not alone in this problem; despite the fact that over 30% of wireless users have browsed the internet on their mobile device, dozens of companies still fail to provide web versions of their sites.

Click in for real world examples of websites using a mobile browser as well as advice on how to make the most of your own mobile site.

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