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5 tips for creating a successful contest on Facebook

Thursday, February 25th, 2010 at 23:24 | 2 comments

Categories: Social Media

Tags: app, contest, facebook, promotion, social networking, wildfire
Building a community on Facebook

Tuesday, January 26th, 2010 at 19:48 | 2 comments

Categories: Social Media

Tags: community, facebook, social networking, user participation
Fan posts or brand posts?

Sunday, January 24th, 2010 at 16:50 | No comments

Categories: Social Media

Tags: engagement, facebook, fan page, social media
Using Twitter (and other social media channels) to avoid disaster

Thursday, December 24th, 2009 at 01:35 | No comments

Categories: Social Media

Tags: crises, customer exper, disaster, facebook, response, social media, twitter
Social Media Strategies: You can’t afford to turn the computer off Friday at 5

Wednesday, December 23rd, 2009 at 02:46 | No comments

Categories: Social Media

Tags: customer experience, customer support, facebook, responding, social media, twitter

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