Archives
-
Not going to respond, don’t bother playing in social media
Thursday, September 17th, 2009 at 20:00 | No commentsCategories: Social Media, The Customer Experience -
You customer is more important than your support system
Tuesday, July 7th, 2009 at 19:44 | No commentsCategories: The Customer Experience -
Customer service… when done right it is social marketing. When done wrong it’s just a disaster.
Wednesday, April 8th, 2009 at 18:50 | 1 commentCategories: The Customer Experience -
Even an online job listing can be optimized… 7 tips to get you the right candidates
Thursday, February 12th, 2009 at 10:40 | 1 commentCategories: The Customer ExperienceTags: -
When personalization is done wrong the result’s far outweigh the benefits
Monday, February 9th, 2009 at 16:23 | No commentsCategories: Email Marketing, The Customer ExperienceTags:
