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Thoughts, ideas and real-world examples on internet & social marketing as it relates to the customer experience. Written by an avid user, shopper and online marketing professional.
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  • Superbowl Ads: Teleflora shows value in their ad but where’s the value in their site?

    Sunday, February 1st, 2009 at 21:51 | No comments
    Categories: E-Commerce, The Customer Experience
    Tags:
  • Partnerships: Good for the customer or good for the bottom line?

    Friday, January 30th, 2009 at 11:12 | No comments
    Categories: Email Marketing, The Customer Experience
    Tags:
  • Understanding your customer in the new world

    Tuesday, January 27th, 2009 at 20:38 | 1 comment
    Categories: Analytics & Research, The Customer Experience
    Tags:
  • It’s time for Personalization 2.0

    Friday, January 16th, 2009 at 12:53 | No comments
    Categories: Analytics & Research, E-Commerce, The Customer Experience
    Tags:
  • Optimizing for increased profits in tough economic times

    Monday, January 12th, 2009 at 14:01 | No comments
    Categories: Analytics & Research, E-Commerce, The Customer Experience
    Tags:
Archive for the ‘The Customer Experience’ Category
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