Comments for Modern Insider - Digital Marketing Blog http://www.moderninsider.com Just another WordPress site Wed, 25 Jan 2012 21:23:14 +0000 hourly 1 http://wordpress.org/?v=3.3 Comment on Social starts at the ground level: Changing how we approach “experience” by Modern Insider – Digital Marketing Blog » Social starts at the ground …Corporate Digital Marketing | Corporate Digital Marketing http://www.moderninsider.com/2012/01/social-starts-at-the-ground-level-changing-how-we-approach-experience/#comment-27 Modern Insider – Digital Marketing Blog » Social starts at the ground …Corporate Digital Marketing | Corporate Digital Marketing Wed, 25 Jan 2012 21:23:14 +0000 http://www.moderninsider.com/?p=989#comment-27 [...] the article here: Modern Insider – Digital Marketing Blog » Social starts at the ground … ← Savvy Marketers Increase Use of Web Analytics to Demonstrate [...] [...] the article here: Modern Insider – Digital Marketing Blog » Social starts at the ground … ← Savvy Marketers Increase Use of Web Analytics to Demonstrate [...]

]]> Comment on Service: It goes a long way… how AT&T kept my iPhone 4s business by being honest by Ted Sindzinski http://www.moderninsider.com/2011/10/service-it-goes-a-long-way-how-att-kept-my-iphone-4s-business-by-being-honest/#comment-26 Ted Sindzinski Fri, 07 Oct 2011 21:10:00 +0000 http://www.moderninsider.com/?p=831#comment-26 Thank you for taking the time to reply directly to this post Chris and share more of AT&T's approach. I've reached out directly to provide more information on the rep as promised. Have a great weekend as well. Thank you for taking the time to reply directly to this post Chris and share more of AT&T’s approach. I’ve reached out directly to provide more information on the rep as promised.

Have a great weekend as well.

]]> Comment on Service: It goes a long way… how AT&T kept my iPhone 4s business by being honest by Christopher Baccus http://www.moderninsider.com/2011/10/service-it-goes-a-long-way-how-att-kept-my-iphone-4s-business-by-being-honest/#comment-25 Christopher Baccus Fri, 07 Oct 2011 20:56:00 +0000 http://www.moderninsider.com/?p=831#comment-25 Hi Ted, Thank you for sharing your experience. We are committed to improving our customer service and it is great to hear when someone's expectations are exceeded, so thank you for that. Also our presence in social media is all about not ignoring customers and instead creating a dialog with the goal of an improved experience with AT&T. I tried locating your email on this blog, but your About page said it is "coming soon." Feel free to contact me by email and I'll be happy to find the rep's name and pass along your comments here. Have a great weekend, Christopher Baccus AT&T Executive Director of Digital & Social Media christopher.n.baccus@att.com Hi Ted,

Thank you for sharing your experience. We are committed to improving our customer service and it is great to hear when someone’s expectations are exceeded, so thank you for that. Also our presence in social media is all about not ignoring customers and instead creating a dialog with the goal of an improved experience with AT&T.

I tried locating your email on this blog, but your About page said it is “coming soon.” Feel free to contact me by email and I’ll be happy to find the rep’s name and pass along your comments here.

Have a great weekend,

Christopher Baccus
AT&T
Executive Director of Digital & Social Media
christopher.n.baccus@att.com

]]> Comment on Google Plus… Can it move fast enough to attract mom or will it just be us early adopters [again] by arefin sultan http://www.moderninsider.com/2011/06/google-plus-can-it-move-fast-enough-to-attract-mom/#comment-23 arefin sultan Mon, 26 Sep 2011 12:17:00 +0000 http://www.moderninsider.com/?p=718#comment-23 It will be great to see Google have a way to enable business to take advantage of Google Plus. Also if they retain the DO FOLLOW on links it may also be beneficial for SEO purposes. <a href="http://www.weddingbook.co.il" rel="nofollow">מתחתנים</a> It will be great to see Google have a way to enable business to take advantage of Google Plus. Also if they retain the DO FOLLOW on links it may also be beneficial for SEO purposes.
מתחתנים

]]> Comment on 15 Best Practice Programs & Policies for Boosting Ecommerce Sales by Anonymous http://www.moderninsider.com/2011/07/15-best-practice-programs-policies-for-boosting-ecommerce-sales/#comment-24 Anonymous Mon, 25 Jul 2011 17:13:00 +0000 http://www.moderninsider.com/?p=741#comment-24 Great ideas. I like the tip that you've highlighted how most consumers will search for brand name coupons or manufacturer name coupons. This is awesome insight. Great ideas. I like the tip that you’ve highlighted how most consumers will search for brand name coupons or manufacturer name coupons. This is awesome insight.

]]> Comment on Google Plus… Can it move fast enough to attract mom or will it just be us early adopters [again] by Balamurugan Balusamy http://www.moderninsider.com/2011/06/google-plus-can-it-move-fast-enough-to-attract-mom/#comment-22 Balamurugan Balusamy Mon, 11 Jul 2011 03:21:00 +0000 http://www.moderninsider.com/?p=718#comment-22 will google + will not follow suit of buzz ,hopefully not!!! will google + will not follow suit of buzz ,hopefully not!!!

]]> Comment on Google Plus… Can it move fast enough to attract mom or will it just be us early adopters [again] by libertysoup.org http://www.moderninsider.com/2011/06/google-plus-can-it-move-fast-enough-to-attract-mom/#comment-21 libertysoup.org Fri, 01 Jul 2011 20:12:00 +0000 http://www.moderninsider.com/?p=718#comment-21 Why no comments? Very fun & useful post. took me a minute to figure out how to leave comment. does that make me a dork? i'm looking for help marketing my website www.libertysoup.org. Sent message to that effect. Any recommendations/? Why no comments? Very fun & useful post. took me a minute to figure out how to leave comment. does that make me a dork? i’m looking for help marketing my website http://www.libertysoup.org. Sent message to that effect. Any recommendations/?

]]> Comment on Solid execution: Delta gets smacked by soldier’s viral video, responds & changes policy in hours by Jay A. Allen http://www.moderninsider.com/2011/06/solid-execution-delta-gets-smacked-by-soldiers-viral-video-responds-changes-policy-in-hours/#comment-20 Jay A. Allen Wed, 08 Jun 2011 21:09:00 +0000 http://www.moderninsider.com/?p=691#comment-20 Corporate agility at its best. When folks like Rachel are employed to monitor the "air"waves (pun intended) and given the responsibility and accountability to access to the C-Suite when necessary, change can happen. This is business of the future. Sort the wheat from the chaff, make a difference today. Business process re-engineering, Lean, call it whatever suits you. Similar to the changes in the intelligence field, it's not so much about what you know, but whether you can act responsibly and quickly on what you know. Corporate agility at its best. When folks like Rachel are employed to monitor the “air”waves (pun intended) and given the responsibility and accountability to access to the C-Suite when necessary, change can happen. This is business of the future. Sort the wheat from the chaff, make a difference today. Business process re-engineering, Lean, call it whatever suits you. Similar to the changes in the intelligence field, it’s not so much about what you know, but whether you can act responsibly and quickly on what you know.

]]> Comment on Stop adding bad Facebook fans! Relevancy could be killing 60% of your Facebook traffic by Pundit Commentator http://www.moderninsider.com/2011/05/stop-adding-facebook-fans-poor-relevancy-can-kill-up-to-60-of-your-facebook-traffic/#comment-19 Pundit Commentator Wed, 25 May 2011 17:26:49 +0000 http://www.moderninsider.com/?p=596#comment-19 This is really thought provoking. Thank you for writing this article. As an 8 week old blogger, I'm trying my best to grow fast but grow well. This is really thought provoking. Thank you for writing this article. As an 8 week old blogger, I’m trying my best to grow fast but grow well.

]]> Comment on Successful blogging part 1: Frequency & Relevancy by Brian Jersey http://www.moderninsider.com/2009/04/successful-blogging-part-1-frequency-relevancy/#comment-12 Brian Jersey Wed, 23 Feb 2011 20:47:09 +0000 http://www.moderninsider.com/?p=209#comment-12 I feel that CRM is really a really effective method to bring customer satisfaction as it makes call handling far more efficient for agents, which translates to pleased customers. Thanks for sharing! I feel that CRM is really a really effective method to bring customer satisfaction as it makes call handling far more efficient for agents, which translates to pleased customers. Thanks for sharing!

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