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	<title>Comments for Modern Insider</title>
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	<link>http://www.moderninsider.com</link>
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		<title>Comment on Focusing on Social ROI? It may may be making you less social. by How To Engage In Online Forums For Your Brand - SEO Traffic Backlink &#124; SEO Traffic Backlink</title>
		<link>http://www.moderninsider.com/2012/03/social-media-roi-makes-us-less-social/#comment-33</link>
		<dc:creator>How To Engage In Online Forums For Your Brand - SEO Traffic Backlink &#124; SEO Traffic Backlink</dc:creator>
		<pubDate>Sat, 12 May 2012 06:03:01 +0000</pubDate>
		<guid isPermaLink="false">http://www.moderninsider.com/?p=1012#comment-33</guid>
		<description>[...] to measure and the people who think you can measure everything will be disappointed. As my friend Ted Sindzinski said recently in an article on social ROI, “as good as metrics are, they only tell you the story of how to grow those metrics and that [...]</description>
		<content:encoded><![CDATA[<p>[...] to measure and the people who think you can measure everything will be disappointed. As my friend Ted Sindzinski said recently in an article on social ROI, “as good as metrics are, they only tell you the story of how to grow those metrics and that [...]</p>
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		<title>Comment on Focusing on Social ROI? It may may be making you less social. by &#187; Blog Archive &#187; How To Engage In Online Forums For Your Brand &#187; David Lenore Koch</title>
		<link>http://www.moderninsider.com/2012/03/social-media-roi-makes-us-less-social/#comment-32</link>
		<dc:creator>&#187; Blog Archive &#187; How To Engage In Online Forums For Your Brand &#187; David Lenore Koch</dc:creator>
		<pubDate>Fri, 11 May 2012 19:24:47 +0000</pubDate>
		<guid isPermaLink="false">http://www.moderninsider.com/?p=1012#comment-32</guid>
		<description>[...] to measure and the people who think you can measure everything will be disappointed. As my friend Ted Sindzinski said recently in an article on social ROI, “as good as metrics are, they only tell you the story of how to grow those metrics and that [...]</description>
		<content:encoded><![CDATA[<p>[...] to measure and the people who think you can measure everything will be disappointed. As my friend Ted Sindzinski said recently in an article on social ROI, “as good as metrics are, they only tell you the story of how to grow those metrics and that [...]</p>
]]></content:encoded>
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		<title>Comment on Focusing on Social ROI? It may may be making you less social. by How To Engage In Online Forums For Your Brand &#124; Social Media Explorer</title>
		<link>http://www.moderninsider.com/2012/03/social-media-roi-makes-us-less-social/#comment-31</link>
		<dc:creator>How To Engage In Online Forums For Your Brand &#124; Social Media Explorer</dc:creator>
		<pubDate>Fri, 11 May 2012 13:00:43 +0000</pubDate>
		<guid isPermaLink="false">http://www.moderninsider.com/?p=1012#comment-31</guid>
		<description>[...] to measure and the people who think you can measure everything will be disappointed. As my friend Ted Sindzinski said recently in an article on social ROI, “as good as metrics are, they only tell you story of how to grow those metrics and that isn’t [...]</description>
		<content:encoded><![CDATA[<p>[...] to measure and the people who think you can measure everything will be disappointed. As my friend Ted Sindzinski said recently in an article on social ROI, “as good as metrics are, they only tell you story of how to grow those metrics and that isn’t [...]</p>
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	<item>
		<title>Comment on About Ted Sindzinski and This Blog by Hawk</title>
		<link>http://www.moderninsider.com/about/#comment-30</link>
		<dc:creator>Hawk</dc:creator>
		<pubDate>Wed, 09 May 2012 04:23:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.moderninsider.com/blog/?page_id=2#comment-30</guid>
		<description>Hey Ted,
Your image is missing and so is your contact form. :)

Hawk.</description>
		<content:encoded><![CDATA[<p>Hey Ted,<br />
Your image is missing and so is your contact form. <img src='http://www.moderninsider.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>Hawk.</p>
]]></content:encoded>
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		<title>Comment on Enough with the Social Media gimmicks. Seriously. by Online Community Management Links Roundup 02/03/12 - Community Management Links&#160;&#124;&#160;Blaise Grimes-Viort</title>
		<link>http://www.moderninsider.com/2012/02/enough-with-the-social-media-gimmicks-seriously/#comment-29</link>
		<dc:creator>Online Community Management Links Roundup 02/03/12 - Community Management Links&#160;&#124;&#160;Blaise Grimes-Viort</dc:creator>
		<pubDate>Mon, 05 Mar 2012 16:24:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.moderninsider.com/?p=1001#comment-29</guid>
		<description>[...] Enough with the Social Media gimmicks. Seriously. [...]</description>
		<content:encoded><![CDATA[<p>[...] Enough with the Social Media gimmicks. Seriously. [...]</p>
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		<title>Comment on The Next Trend: User Reviews Must Find Validation to Remain Credible by Patrick O'Keefe</title>
		<link>http://www.moderninsider.com/2012/02/the-next-trend-user-reviews-must-find-validation-to-remain-credible/#comment-28</link>
		<dc:creator>Patrick O'Keefe</dc:creator>
		<pubDate>Fri, 24 Feb 2012 21:15:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.moderninsider.com/?p=991#comment-28</guid>
		<description>That screenshot is hilarious. Hilarious and sad.</description>
		<content:encoded><![CDATA[<p>That screenshot is hilarious. Hilarious and sad.</p>
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		<title>Comment on Social starts at the ground level: Changing how we approach &#8220;experience&#8221; by Modern Insider – Digital Marketing Blog » Social starts at the ground &#8230;Corporate Digital Marketing &#124; Corporate Digital Marketing</title>
		<link>http://www.moderninsider.com/2012/01/social-starts-at-the-ground-level-changing-how-we-approach-experience/#comment-27</link>
		<dc:creator>Modern Insider – Digital Marketing Blog » Social starts at the ground &#8230;Corporate Digital Marketing &#124; Corporate Digital Marketing</dc:creator>
		<pubDate>Wed, 25 Jan 2012 21:23:14 +0000</pubDate>
		<guid isPermaLink="false">http://www.moderninsider.com/?p=989#comment-27</guid>
		<description>[...] the article here: Modern Insider – Digital Marketing Blog » Social starts at the ground &#8230;      &#8592; Savvy Marketers Increase Use of Web Analytics to Demonstrate [...]</description>
		<content:encoded><![CDATA[<p>[...] the article here: Modern Insider – Digital Marketing Blog » Social starts at the ground &#8230;      &larr; Savvy Marketers Increase Use of Web Analytics to Demonstrate [...]</p>
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		<title>Comment on Service: It goes a long way… how AT&amp;T kept my iPhone 4s business by being honest by Ted Sindzinski</title>
		<link>http://www.moderninsider.com/2011/10/service-it-goes-a-long-way-how-att-kept-my-iphone-4s-business-by-being-honest/#comment-26</link>
		<dc:creator>Ted Sindzinski</dc:creator>
		<pubDate>Fri, 07 Oct 2011 21:10:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.moderninsider.com/?p=831#comment-26</guid>
		<description>Thank you for taking the time to reply directly to this post Chris and share more of AT&amp;T&#039;s approach. I&#039;ve reached out directly to provide more information on the rep as promised.

Have a great weekend as well.</description>
		<content:encoded><![CDATA[<p>Thank you for taking the time to reply directly to this post Chris and share more of AT&amp;T&#8217;s approach. I&#8217;ve reached out directly to provide more information on the rep as promised.</p>
<p>Have a great weekend as well.</p>
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		<title>Comment on Service: It goes a long way… how AT&amp;T kept my iPhone 4s business by being honest by Christopher Baccus</title>
		<link>http://www.moderninsider.com/2011/10/service-it-goes-a-long-way-how-att-kept-my-iphone-4s-business-by-being-honest/#comment-25</link>
		<dc:creator>Christopher Baccus</dc:creator>
		<pubDate>Fri, 07 Oct 2011 20:56:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.moderninsider.com/?p=831#comment-25</guid>
		<description>Hi Ted,

Thank you for sharing your experience. We are committed to improving our customer service and it is great to hear when someone&#039;s expectations are exceeded, so thank you for that.  Also our presence in social media is all about not ignoring customers and instead creating a dialog with the goal of an improved experience with AT&amp;T.

I tried locating your email on this blog, but your About page said it is &quot;coming soon.&quot; Feel free to contact me by email and I&#039;ll be happy to find the rep&#039;s name and pass along your comments here.

Have a great weekend,

Christopher Baccus
AT&amp;T
Executive Director of Digital &amp; Social Media
christopher.n.baccus@att.com </description>
		<content:encoded><![CDATA[<p>Hi Ted,</p>
<p>Thank you for sharing your experience. We are committed to improving our customer service and it is great to hear when someone&#8217;s expectations are exceeded, so thank you for that.  Also our presence in social media is all about not ignoring customers and instead creating a dialog with the goal of an improved experience with AT&amp;T.</p>
<p>I tried locating your email on this blog, but your About page said it is &#8220;coming soon.&#8221; Feel free to contact me by email and I&#8217;ll be happy to find the rep&#8217;s name and pass along your comments here.</p>
<p>Have a great weekend,</p>
<p>Christopher Baccus<br />
AT&amp;T<br />
Executive Director of Digital &amp; Social Media<br />
<a href="mailto:christopher.n.baccus@att.com">christopher.n.baccus@att.com</a></p>
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		<title>Comment on Google Plus… Can it move fast enough to attract mom or will it just be us early adopters [again] by arefin sultan</title>
		<link>http://www.moderninsider.com/2011/06/google-plus-can-it-move-fast-enough-to-attract-mom/#comment-23</link>
		<dc:creator>arefin sultan</dc:creator>
		<pubDate>Mon, 26 Sep 2011 12:17:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.moderninsider.com/?p=718#comment-23</guid>
		<description>It will be great to see Google have a way to enable business to take advantage of Google Plus. Also if they retain the DO FOLLOW on links it may also be beneficial for SEO purposes.
&lt;a href=&quot;http://www.weddingbook.co.il&quot; rel=&quot;nofollow&quot;&gt;מתחתנים&lt;/a&gt;</description>
		<content:encoded><![CDATA[<p>It will be great to see Google have a way to enable business to take advantage of Google Plus. Also if they retain the DO FOLLOW on links it may also be beneficial for SEO purposes.<br />
<a href="http://www.weddingbook.co.il" rel="nofollow">מתחתנים</a></p>
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