Archives
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Social Media Strategies: You can’t afford to turn the computer off Friday at 5
Wednesday, December 23rd, 2009 at 02:46 | No commentsCategories: Social Media -
Social Media Strategies: Who should respond? Customer service or marketing
Monday, December 21st, 2009 at 11:15 | No commentsCategories: Social Media -
Reviews come when you ask for them. So ask.
Sunday, September 27th, 2009 at 10:36 | No commentsCategories: Social MediaTags: customer experience, user reviews -
You customer is more important than your support system
Tuesday, July 7th, 2009 at 19:44 | No commentsCategories: The Customer Experience -
Customer service… when done right it is social marketing. When done wrong it’s just a disaster.
Wednesday, April 8th, 2009 at 18:50 | 1 commentCategories: The Customer Experience
