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Thoughts, ideas and real-world examples on internet & social marketing as it relates to the customer experience. Written by an avid user, shopper and online marketing professional.
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  • Setting up a branded forum & community

    Friday, February 27th, 2009 at 15:49 | 1 comment
    Categories: Analytics & Research, Online Marketing, Quick Usability Tips, Social Media
    Tags: customer research, forums, social networking

  • Finding Value with Custom Segmenting in Google Analytics

    Wednesday, February 18th, 2009 at 18:18 | No comments
    Categories: Analytics & Research
    Tags: customer research, web analytics

  • Getting inside the consumer’s head… a few “simple” tactics

    Monday, June 9th, 2008 at 23:01 | No comments
    Categories: Analytics & Research
    Tags: analytics, customer research, focus groups, ideas, improve, insights, interaction, review, usability
Posts Tagged ‘customer research’
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  • Recommended Resources

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