http://www.moderninsider.com Thoughts, ideas and real-world examples on internet & social marketing as it relates to the customer experience. Written by an avid user, shopper and online marketing professional. Wed, 21 Apr 2010 02:23:28 +0000 http://wordpress.org/?v=2.8.4 en hourly 1 http://www.moderninsider.com/2009/12/social-media-strategies-who-should-respond-customer-service-or-marketing.html http://www.moderninsider.com/2009/12/social-media-strategies-who-should-respond-customer-service-or-marketing.html#comments Mon, 21 Dec 2009 19:15:41 +0000 admin http://www.moderninsider.com/?p=287 http://www.moderninsider.com/2009/12/social-media-strategies-who-should-respond-customer-service-or-marketing.html/feed 0 http://www.moderninsider.com/2009/04/justifying-the-expense-of-good-customer-service.html http://www.moderninsider.com/2009/04/justifying-the-expense-of-good-customer-service.html#comments Thu, 09 Apr 2009 02:50:38 +0000 admin http://www.moderninsider.com/?p=214 http://www.moderninsider.com/2009/04/justifying-the-expense-of-good-customer-service.html/feed 1