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	<title>Modern Insider - Online Marketing Blog &#187; facebook</title>
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	<link>http://www.moderninsider.com</link>
	<description>Thoughts, ideas and real-world examples on internet &#38; social marketing as it relates to the customer experience. Written by an avid user, shopper and online marketing professional.</description>
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		<title>It&#8217;s 1am. Do you know whose hacked your facebook page?</title>
		<link>http://www.moderninsider.com/2010/04/its-2am-do-you-know-whose-hacked-your-facebook-page.html</link>
		<comments>http://www.moderninsider.com/2010/04/its-2am-do-you-know-whose-hacked-your-facebook-page.html#comments</comments>
		<pubDate>Wed, 21 Apr 2010 02:19:33 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[hack]]></category>
		<category><![CDATA[monitoring]]></category>
		<category><![CDATA[myspace]]></category>
		<category><![CDATA[response]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[twitter]]></category>
		<category><![CDATA[youtube]]></category>

		<guid isPermaLink="false">http://www.moderninsider.com/?p=340</guid>
		<description><![CDATA[Everyone is talking about how important social media is these days but the more it grows, the more risk it brings with it. From compromised accounts to simply having an update be poorly received, the bigger the network, the bigger the impact. And while almost everyone has adopted a social media ‘crisis’ or ‘response’ plan, [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Facebook’s quest for &#8220;openness&#8221;</title>
		<link>http://www.moderninsider.com/2010/03/the-5-stages-of-grief-in-facebook%e2%80%99s-quest-for-openness.html</link>
		<comments>http://www.moderninsider.com/2010/03/the-5-stages-of-grief-in-facebook%e2%80%99s-quest-for-openness.html#comments</comments>
		<pubDate>Mon, 29 Mar 2010 17:52:12 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[facebook connect]]></category>
		<category><![CDATA[linkedin]]></category>
		<category><![CDATA[open profile]]></category>
		<category><![CDATA[privacy]]></category>
		<category><![CDATA[public]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.moderninsider.com/?p=333</guid>
		<description><![CDATA[It’s no surprise that over the past few months Facebook has made an increasingly strong play to try and force its users to “open” up their profiles. Facebook sees the success of Twitter and other ‘open’ networks and wants to join the party. Problem is, Facebook isn’t an open networking tool for most people – [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>5 tips for creating a successful contest on Facebook</title>
		<link>http://www.moderninsider.com/2010/02/5-tips-for-creating-a-successful-contest-on-facebook.html</link>
		<comments>http://www.moderninsider.com/2010/02/5-tips-for-creating-a-successful-contest-on-facebook.html#comments</comments>
		<pubDate>Fri, 26 Feb 2010 07:24:43 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[app]]></category>
		<category><![CDATA[contest]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[promotion]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[wildfire]]></category>

		<guid isPermaLink="false">http://www.moderninsider.com/?p=324</guid>
		<description><![CDATA[Study social users and you’ll immediately find that what they’re looking to be engaged with through interesting content, events, photos and yes, contests. Contesting has long been used by brands looking to participate in user based communities as it offers a simple way to build discussion and potentially even capture customer data.
Of course with thousands [...]]]></description>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Building a community on Facebook</title>
		<link>http://www.moderninsider.com/2010/01/building-a-community-on-facebook.html</link>
		<comments>http://www.moderninsider.com/2010/01/building-a-community-on-facebook.html#comments</comments>
		<pubDate>Wed, 27 Jan 2010 03:48:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[community]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[user participation]]></category>

		<guid isPermaLink="false">http://www.moderninsider.com/?p=297</guid>
		<description><![CDATA[Following on my post earlier this week about showing fan posts on the main part of your facebook site I&#8217;ve been talking with other Fan Page admins about how they are building community on facebook rather than simply creating a messaging platform. Here&#8217;s a few tips from the successful facebook communities out there:
1. Don&#8217;t only [...]]]></description>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Fan posts or brand posts?</title>
		<link>http://www.moderninsider.com/2010/01/fan-posts-or-brand-posts.html</link>
		<comments>http://www.moderninsider.com/2010/01/fan-posts-or-brand-posts.html#comments</comments>
		<pubDate>Mon, 25 Jan 2010 00:50:11 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[fan page]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://www.moderninsider.com/2010/01/fan-posts-or-brand-posts.html</guid>
		<description><![CDATA[Comscore’s announcement of over 110 million unique visitors to Facebook in December should have been enough to convince any brand not living under a rock that it’s time to be on the platform and be there in a big way. Still Facebook is a relatively new channel for businesses and it can be difficult deciding [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Using Twitter (and other social media channels) to avoid disaster</title>
		<link>http://www.moderninsider.com/2009/12/using-twitter-and-other-social-media-channels-to-avoid-disaster.html</link>
		<comments>http://www.moderninsider.com/2009/12/using-twitter-and-other-social-media-channels-to-avoid-disaster.html#comments</comments>
		<pubDate>Thu, 24 Dec 2009 09:35:47 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[crises]]></category>
		<category><![CDATA[customer exper]]></category>
		<category><![CDATA[disaster]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[response]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.moderninsider.com/?p=291</guid>
		<description><![CDATA[A great deal of time is spent talking about how to make money and get lots of exposure with social but there’s a lot more low hanging fruit out there than acquisition. One of the biggest reasons to have social isn’t getting new customers at all – it’s keeping the ones you’ve already got and [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Social Media Strategies: You can’t afford to turn the computer off Friday at 5</title>
		<link>http://www.moderninsider.com/2009/12/social-media-strategies-you-can%e2%80%99t-afford-to-turn-the-computer-off-friday-at-5.html</link>
		<comments>http://www.moderninsider.com/2009/12/social-media-strategies-you-can%e2%80%99t-afford-to-turn-the-computer-off-friday-at-5.html#comments</comments>
		<pubDate>Wed, 23 Dec 2009 10:46:26 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[customer experience]]></category>
		<category><![CDATA[customer support]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[responding]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.moderninsider.com/?p=289</guid>
		<description><![CDATA[I think it’s safe to say we all enjoy getting away from the office at least sometimes but for many companies, social stops when the clock strikes 5 (or maybe 6). While there’s a lot of logic behind this in the eyes of those doing the posting it doesn’t reflect the reality of the channel [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Not going to respond, don’t bother playing in social media</title>
		<link>http://www.moderninsider.com/2009/09/not-going-to-respond-don%e2%80%99t-bother-playing-in-social-media.html</link>
		<comments>http://www.moderninsider.com/2009/09/not-going-to-respond-don%e2%80%99t-bother-playing-in-social-media.html#comments</comments>
		<pubDate>Fri, 18 Sep 2009 04:00:51 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[The Customer Experience]]></category>
		<category><![CDATA[company]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[responding]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[twitter]]></category>
		<category><![CDATA[youtube]]></category>

		<guid isPermaLink="false">http://www.moderninsider.com/?p=273</guid>
		<description><![CDATA[The astonishing growth of Social Media can be attributed solely to the relationships that are developed through it. Indeed while social may have the term media attached, media is a far second to the social component. Thus when companies get involved in social they must remember that success comes only from a two way communication. [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Blogs, Communities &amp; Social Networks… Where should you really go to reach consumers?</title>
		<link>http://www.moderninsider.com/2009/06/blogs-communities-social-networks%e2%80%a6-where-should-you-really-go-to-reach-consumers.html</link>
		<comments>http://www.moderninsider.com/2009/06/blogs-communities-social-networks%e2%80%a6-where-should-you-really-go-to-reach-consumers.html#comments</comments>
		<pubDate>Tue, 23 Jun 2009 04:27:24 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[blogger]]></category>
		<category><![CDATA[blogging]]></category>
		<category><![CDATA[blogs]]></category>
		<category><![CDATA[communities]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[forum]]></category>
		<category><![CDATA[priority]]></category>
		<category><![CDATA[resources]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.moderninsider.com/?p=241</guid>
		<description><![CDATA[These days almost no one escapes the talk about blogs, communities, Facebook, Twitter and so forth. These mediums have become the talk of the news often trumping the content its self and with massive adoption they are exploding into just about every corner. However with so many discussion points companies have run into a hurtle [...]]]></description>
		<wfw:commentRss>http://www.moderninsider.com/2009/06/blogs-communities-social-networks%e2%80%a6-where-should-you-really-go-to-reach-consumers.html/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Social Media – It’s about the bloggers, it’s about the users</title>
		<link>http://www.moderninsider.com/2009/03/social-media-%e2%80%93-it%e2%80%99s-about-the-bloggers-it%e2%80%99s-about-the-users.html</link>
		<comments>http://www.moderninsider.com/2009/03/social-media-%e2%80%93-it%e2%80%99s-about-the-bloggers-it%e2%80%99s-about-the-users.html#comments</comments>
		<pubDate>Tue, 24 Mar 2009 01:11:26 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[blogs]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[forums]]></category>
		<category><![CDATA[myspace]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.moderninsider.com/?p=199</guid>
		<description><![CDATA[Just a quick post today to discuss something I think needs to go away – the unidirectional nature of social marketing. For many companies social media efforts are driven by one or two individuals who hear about trends on the news or from an article and turn to their marketing team barking orders. These orders [...]]]></description>
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