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	<title>Modern Insider - Online Marketing Blog &#187; im</title>
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	<description>Thoughts, ideas and real-world examples on internet &#38; social marketing as it relates to the customer experience. Written by an avid user, shopper and online marketing professional.</description>
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		<title>Are you communicating with your users / customers they way they want?</title>
		<link>http://www.moderninsider.com/2008/06/are-you-communi.html</link>
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		<pubDate>Thu, 05 Jun 2008 20:27:06 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Email Marketing]]></category>
		<category><![CDATA[The Customer Experience]]></category>
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		<description><![CDATA[This morning an article found its way over to my inbox about the ways in which consumers like to hear from companies. This immediately got me thinking about all the brands, stores and social sites I use and which ones I tend to find myself visiting again and again. With very few exceptions, the sites [...]]]></description>
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