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Thoughts, ideas and real-world examples on internet & social marketing as it relates to the customer experience. Written by an avid user, shopper and online marketing professional.
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  • Is social media making us less social? Or are connections simply evolving.

    Monday, June 15th, 2009 at 10:08 | 1 comment
    Categories: Social Media
    Tags: bowling alone, interaction, social, Social Media, society, technology

  • Getting inside the consumer’s head… a few “simple” tactics

    Monday, June 9th, 2008 at 23:01 | No comments
    Categories: Analytics & Research
    Tags: analytics, customer research, focus groups, ideas, improve, insights, interaction, review, usability
Posts Tagged ‘interaction’
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  • Recommended Resources

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