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	<title>Modern Insider - Online Marketing Blog &#187; Social Media</title>
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	<link>http://www.moderninsider.com</link>
	<description>Thoughts, ideas and real-world examples on internet &#38; social marketing as it relates to the customer experience. Written by an avid user, shopper and online marketing professional.</description>
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		<title>Social Media Strategies: Who should respond? Customer service or marketing</title>
		<link>http://www.moderninsider.com/2009/12/social-media-strategies-who-should-respond-customer-service-or-marketing.html</link>
		<comments>http://www.moderninsider.com/2009/12/social-media-strategies-who-should-respond-customer-service-or-marketing.html#comments</comments>
		<pubDate>Mon, 21 Dec 2009 19:15:41 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[customer experience]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[responding]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://www.moderninsider.com/?p=287</guid>
		<description><![CDATA[We’ve all read the case studies about Comcast, Dell, Jetblue and a handful of other companies who have changed their business (or at least changed what the media said about their business) by engaging in social. But while it’s exciting to talk about getting your own strategy going and how to “blow up” your business [...]]]></description>
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		<title>Blogs, Communities &amp; Social Networks… Where should you really go to reach consumers?</title>
		<link>http://www.moderninsider.com/2009/06/blogs-communities-social-networks%e2%80%a6-where-should-you-really-go-to-reach-consumers.html</link>
		<comments>http://www.moderninsider.com/2009/06/blogs-communities-social-networks%e2%80%a6-where-should-you-really-go-to-reach-consumers.html#comments</comments>
		<pubDate>Tue, 23 Jun 2009 04:27:24 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[blogger]]></category>
		<category><![CDATA[blogging]]></category>
		<category><![CDATA[blogs]]></category>
		<category><![CDATA[communities]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[forum]]></category>
		<category><![CDATA[priority]]></category>
		<category><![CDATA[resources]]></category>
		<category><![CDATA[social media]]></category>
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		<guid isPermaLink="false">http://www.moderninsider.com/?p=241</guid>
		<description><![CDATA[These days almost no one escapes the talk about blogs, communities, Facebook, Twitter and so forth. These mediums have become the talk of the news often trumping the content its self and with massive adoption they are exploding into just about every corner. However with so many discussion points companies have run into a hurtle [...]]]></description>
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		<title>Is social media making us less social? Or are connections simply evolving.</title>
		<link>http://www.moderninsider.com/2009/06/is-social-media-making-us-less-social-or-are-connections-simply-evolving.html</link>
		<comments>http://www.moderninsider.com/2009/06/is-social-media-making-us-less-social-or-are-connections-simply-evolving.html#comments</comments>
		<pubDate>Mon, 15 Jun 2009 18:08:40 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[bowling alone]]></category>
		<category><![CDATA[interaction]]></category>
		<category><![CDATA[social]]></category>
		<category><![CDATA[society]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://www.moderninsider.com/?p=231</guid>
		<description><![CDATA[Humans are naturally social beings, we thrive when put into groups, have adapted the world to build our civilizations and revel in adventures we share with family, significant others and friends. Indeed one could say that without social connections humans would not be human at all. Even Chris McCandless (Into the Wild), the young man [...]]]></description>
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		<slash:comments>1</slash:comments>
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		<title>Small business? Big impact internet marketing with your limited budget</title>
		<link>http://www.moderninsider.com/2009/05/small-business-big-impact-internet-marketing-with-your-limited-budget.html</link>
		<comments>http://www.moderninsider.com/2009/05/small-business-big-impact-internet-marketing-with-your-limited-budget.html#comments</comments>
		<pubDate>Mon, 04 May 2009 05:18:49 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Online Marketing]]></category>
		<category><![CDATA[analytics]]></category>
		<category><![CDATA[Email Marketing]]></category>
		<category><![CDATA[small business]]></category>
		<category><![CDATA[SMB]]></category>
		<category><![CDATA[Social Media]]></category>

		<guid isPermaLink="false">http://www.moderninsider.com/?p=221</guid>
		<description><![CDATA[If you’re looking for interactive marketing tips for your business you’ve probably found a lot of great advice that just didn’t apply to you. Ten years ago getting a serious position online just wasn’t possible on a small budget (unless you were a digital marketer or coder turned business owner) but today all that’s changed. [...]]]></description>
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		<title>Social Media – It’s about the bloggers, it’s about the users</title>
		<link>http://www.moderninsider.com/2009/03/social-media-%e2%80%93-it%e2%80%99s-about-the-bloggers-it%e2%80%99s-about-the-users.html</link>
		<comments>http://www.moderninsider.com/2009/03/social-media-%e2%80%93-it%e2%80%99s-about-the-bloggers-it%e2%80%99s-about-the-users.html#comments</comments>
		<pubDate>Tue, 24 Mar 2009 01:11:26 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[blogs]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[forums]]></category>
		<category><![CDATA[myspace]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.moderninsider.com/?p=199</guid>
		<description><![CDATA[Just a quick post today to discuss something I think needs to go away – the unidirectional nature of social marketing. For many companies social media efforts are driven by one or two individuals who hear about trends on the news or from an article and turn to their marketing team barking orders. These orders [...]]]></description>
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		<title>Emerging Facebook trend: Emote / Avatar Tagging&#8230; a marketing opportunity?</title>
		<link>http://www.moderninsider.com/2009/03/emerging-facebook-trend-emote-avatar-tagging-a-marketing-opportunity.html</link>
		<comments>http://www.moderninsider.com/2009/03/emerging-facebook-trend-emote-avatar-tagging-a-marketing-opportunity.html#comments</comments>
		<pubDate>Thu, 05 Mar 2009 20:36:49 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[viral]]></category>

		<guid isPermaLink="false">http://www.moderninsider.com/?p=181</guid>
		<description><![CDATA[Since it first launched Facebook&#8217;s photo tagging tool has often been used for in ways other than tagging who is in a photo. Sometimes you&#8217;d see tags of people who missed an event, other times objects tagged as people, or people tagged as other people all in the name of a joke, fun or to [...]]]></description>
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		<title>Why it&#8217;s wrong to hate Facebook [and the business model behind it]</title>
		<link>http://www.moderninsider.com/2009/02/why-it%e2%80%99s-wrong-to-hate-facebook-and-the-business-model-behind-it.html</link>
		<comments>http://www.moderninsider.com/2009/02/why-it%e2%80%99s-wrong-to-hate-facebook-and-the-business-model-behind-it.html#comments</comments>
		<pubDate>Sat, 21 Feb 2009 00:06:22 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[social networking]]></category>

		<guid isPermaLink="false">http://www.moderninsider.com/?p=159</guid>
		<description><![CDATA[It’s Friday afternoon, the weekend is just about here and CNN.com’s homepage has a headline article titled &#8220;Why I hate Facebook&#8221;. While I’m not usually in the business of responding to comments on major news articles, I think there’s a lot more to this story than just one person’s perspective and a lot of room [...]]]></description>
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